Talk to an extrusion engineer

Before you write

Which channel gets you an answer fastest

All three reach the same sales engineering team in Dongguan; the difference is what you can attach and how fast the exchange moves.

• WhatsApp — short questions, order status and photos from the line. Best when you need a yes or no the same day.
• Email — drawings, specifications, certificates and anything you need a written record of.
• The quote form — a complete enquiry in one go: drawing upload, alloy, finish, length and quantity, so the first reply can already carry a price.

We correspond in English and Chinese, and the whole team works UTC+8. Sending your enquiry before you finish your day means it is read the next morning here.

After you write

What happens next

1. An engineer reads the section, not just the enquiry. We check wall thicknesses, tongue ratios and the circumscribing circle against our press range, and say so if a small change would make the part cheaper or more consistent.
2. You get a quotation with the tooling separated out. Profile price per kilo or per metre, die cost, finishing and machining are itemised, so you can see what a design change actually saves.
3. Samples before production. For a new die we extrude, finish and measure first articles and send a dimensional report against your drawing.
4. One team stays with the order. The same people answer through extrusion, finishing, inspection and export documents — see the company facts for the plant, grades and certifications behind that.